Sofistik not responding

Hi,

did anybody else experienced freezing of Sofistik 2022 (SSD not responding) in a long calculation? I left it for the night to unfreeze but no luck. This did not happen in 2020. Any solutions?

Thank you Tomaz

Hello Tomaz

Have you experienced this program behaviour several times?
I have not heard of such a program freeze at the moment.

Best regards
Frederik Höller
Your SOFiSTiK Support Team

Hi,

yes several times. Also when trying to connect to my computer at work through remote desktop and if Sofistik is already running then it also freezes. I just wrote here to see if anybody else has the same problem. We have contacted your support and we will have a meeting tommorrow. Thank you for your reply.

Seems like your team already knows about the issue.

Thanks for the kind conversation. A remote desktop connection is not supported. But the performance due to Sleep or Standby is known to us. Our specialists are working on it. We will inform you as soon as we have a solution for this problem.
We hereby request for your kind patience.

OK perfect.
Thank you for pointing out the problem.