CodeMeter update and afterwards problems with licence

I got a new Sofistik-Licence. Sadly everytime CodeMeter gets an update afterwards i get a problem with the licence. So basically my new licence doesn’t work quite long. Any Ideas why?

Dear Aria,

this is a topic where you need our help form the support team. Please send a request to with you rcompany name. The best way to do so is to start the SOFiSTiK Application Manager (SAM) and start the support assistant from there.


P.S.: Please avoid this type of questions here in this user group. We give some tips and help here, but this is NOT our official SOFiSTiK Support channel!
Thanks for your kind understanding.